This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of a to z of tqm distinguish this well-written text. Inclusion of th...
Paperback: 408 pages
Publisher: Prentice-Hall of India Pvt.Ltd; 1st edition (December 2004)
Language: English
ISBN-10: 9788120326552
ISBN-13: 978-8120326552
ASIN: 8120326555
Product Dimensions: 6.3 x 0.8 x 9.3 inches
Amazon Rank: 13814601
Format: PDF Text TXT book
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